Frequently Asked Questions | Blendit Lebanon – Shipping, Matcha, Blenders & More

🟢 Blendit FAQ – Frequently Asked Questions

🚚 1. Do you ship internationally?

Currently, we "only ship within Lebanon", but international shipping is coming soon! Stay tuned by following us on Instagram or subscribing to our newsletter.

💵 2. What payment methods are available?

We offer Cash on Delivery (COD) across Lebanon. For added convenience, online payment options will soon be introduced.

🔙 3. Can I return or exchange my order?

Yes! You can return unused items within 7 days of receiving them. The items must be in their original condition and packaging. To request a return or exchange, message us on Instagram or contact us directly.

⚡ 4. How do I use the Blendit portable blender?

- Charge fully before first use (Red light = charging, Green = fully charged).

- Align the *“500ml/350ml” mark* on the bottle with the base to unlock safety.

- Add *liquid first*, then ingredients (avoid overfilling).

- Double-press the button to blend. Tilt for best results.

- Each blend lasts 30 seconds. Repeat if needed.

🧽 5. How do I clean my Blendit blender?

  • Add water + a drop of soap, blend, rinse.
  • Do not soak or submerge the base in water. 
  • Wipe dry and store in a dry place.

🟢 6. What are the differences between your matcha types?

- Umami Matcha (Japan, Shimane Prefecture): Rich, vibrant, full of flavour and antioxidants. Perfect for tea lovers and ceremonial use.

- GoMatcha (No Bitterness):  Smooth and light. Best for beginners, matcha lattes, and daily drinking.

All our matcha is ceremonial or premium grade, pure, and directly sourced no fillers, no sweeteners, just authentic matcha.

🔧 7. Can I buy replacement parts?

Yes, you can purchase:

  • - Bottles  
  • - Lids  
  • - Charging cables  

(Blades are not sold separately for safety reasons.)  

Visit our [Replacement Parts page] to order.

🧾 8. Do you offer wholesale or business collaboration?

Yes! If you're a café, gym, nutritionist, or business looking to stock Blendit products or matcha, visit our [Wholesale page] or reach out to us. We'd love to connect!

🍵 9. How do I know your matcha is high quality?

We source directly from *trusted farms* in Japan. Our matcha is *100% pure*, lab-tested, and comes in lightproof packaging to preserve freshness. No additives, just vibrant, authentic matcha.