Frequently Asked Questions | Blendit Lebanon – Shipping, Matcha, Blenders & More

🟢 Blendit FAQ – Frequently Asked Questions

🚚 1. Do you ship internationally?

Currently, we *only ship within Lebanon* — but international shipping is coming soon! Stay tuned by following us on Instagram or subscribing to our newsletter.

💵 2. What payment methods are available?

We offer *Cash on Delivery (COD)* across Lebanon. Online payment options will be introduced soon for added convenience.

🔙 3. Can I return or exchange my order?

Yes! You can return unused items within *7 days* of receiving them. Items must be in original condition and packaging. To request a return or exchange, message us on Instagram or contact us directly.

⚡ 4. How do I use the Blendit portable blender?

- Charge fully before first use (Red light = charging, Green = fully charged).

- Align the *“500ml/350ml” mark* on the bottle with the base to unlock safety.

- Add *liquid first*, then ingredients (avoid overfilling).

- Double press the button to blend. Tilt for best results.

- Each blend lasts 30 seconds. Repeat if needed.

🧽 5. How do I clean my Blendit blender?

  • Add water + drop of soap, blend, rinse.
  • Do not soak or submerge the base in water. 
  • Wipe dry and store in a dry place.

🟢 6. What are the differences between your matcha types?

- *Umami Matcha (Japan, Shimane Prefecture):* Rich, vibrant, full of flavor and antioxidants. Perfect for tea lovers and ceremonial use.

- *GoMatcha (No Bitterness):*  Smooth and light. Best for beginners, matcha lattes, and daily drinking.

- *Bold Matcha:*  Strong and slightly bitter – ideal for experienced matcha drinkers and those who like intense flavor.

All our matcha is *ceremonial or premium grade*, pure, and directly sourced — *no fillers, no sweeteners, just real matcha.*

🔧 7. Can I buy replacement parts?

Yes, you can purchase:

  • - Bottles  
  • - Lids  
  • - Charging cables  

(*Blades are not sold separately for safety reasons.*)  

Visit our [Replacement Parts page] to order.

🧾 8. Do you offer wholesale or business collaboration?

Yes! If you're a café, gym, nutritionist, or business looking to stock Blendit products or matcha, visit our [Wholesale page] or reach out to us. We'd love to connect!

🍵 9. How do I know your matcha is high quality?

We source directly from *trusted farms* in Japan and China. Our matcha is *100% pure*, lab-tested, and comes in lightproof packaging to preserve freshness. No additives, just vibrant, authentic matcha.