Frequently Asked Questions | Blendit Lebanon – Shipping, Matcha, Blenders & More

🟢 Blendit FAQ – Frequently Asked Questions

🚚 1. Do you ship internationally?

Currently, we "only ship within Lebanon", but international shipping is coming soon! Stay tuned by following us on Instagram or subscribing to our newsletter.

💵 2. What payment methods are available?

We offer Cash on Delivery (COD) across Lebanon. For added convenience, online payment options will soon be introduced.

🔙 3. Can I return or exchange my order?

Yes! You can return unused items within 7 days of receiving them. The items must be in their original condition and packaging. To request a return or exchange, message us on Instagram or contact us directly.

⚡ 4. How do I use the Blendit portable blender?

- Charge fully before first use (Red light = charging, Green = fully charged).

- Align the *“500ml/350ml” mark* on the bottle with the base to unlock safety.

- Add *liquid first*, then ingredients (avoid overfilling).

- Double-press the button to blend. Tilt for best results.

- Each blend lasts 30 seconds. Repeat if needed.

🧽 5. How do I clean my Blendit blender?

  • Add water + a drop of soap, blend, rinse.
  • Do not soak or submerge the base in water. 
  • Wipe dry and store in a dry place.

🟢 6. What are the differences between your matcha types?

- Umami Matcha (Japan, Shimane Prefecture): Rich, vibrant, full of flavour and antioxidants. Perfect for tea lovers and ceremonial use.

- GoMatcha (No Bitterness):  Smooth and light. Best for beginners, matcha lattes, and daily drinking.

- Bold Matcha:  Strong and slightly bitter, ideal for experienced matcha drinkers and those who like intense flavour.

All our matcha is ceremonial or premium grade, pure, and directly sourced no fillers, no sweeteners, just authentic matcha.

🔧 7. Can I buy replacement parts?

Yes, you can purchase:

  • - Bottles  
  • - Lids  
  • - Charging cables  

(Blades are not sold separately for safety reasons.)  

Visit our [Replacement Parts page] to order.

🧾 8. Do you offer wholesale or business collaboration?

Yes! If you're a café, gym, nutritionist, or business looking to stock Blendit products or matcha, visit our [Wholesale page] or reach out to us. We'd love to connect!

🍵 9. How do I know your matcha is high quality?

We source directly from *trusted farms* in Japan and China. Our matcha is *100% pure*, lab-tested, and comes in lightproof packaging to preserve freshness. No additives, just vibrant, authentic matcha.